My Council Slough info
Regarding my complaint dated 10/12/2024
page update - in progress
All pictures come from YouTube channels:
Regarding my complaint dated 10/12/2024
Because I am genuinely concerned about council reaction to my complaint I have created this website at www.MyCouncilSlough.info where I may share updates on my case with others if necessary.
However, at this point, I believe this measure is unnecessary and unwarranted.
1st Stage complaint outcome
that-s a fragment of the email received on 08/01/2025
'I can confirm I have arranged for my team to locate your application form sent recorded delivery on 06/02/2023. If we cannot locate your application form, I will arrange for another form to be emailed to you. I will arrange for you to havea dedicated Allocations Officer to liaise with to process and assess your housing application.'
my comment: success - after 702 days!
1st Stage complaint outcome - cont.
Finally - I received full answer on 10/01/2025
In that answer one of council's managers informs me that my application has been located and approved. She also apologizes for the delay, justifying it by stating: "We currently have a backlog, which we are working to clear."
my reaction is: From the moment you received my application (07/02/2023) to the date it was approved (09/01/2025), 702 days have passed—that is over 100 weeks. Can a delay of more than 100 weeks simply be called a "backlog"?
The worst place in the UK - is it true?!
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Observatory House
25 Windsor Rd,
Slough
SL1 2EL